Changing default admin password - VisualCron

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vvenkatasamy
No customer Topic Starter

2009-12-16T14:19:10Z

I am unable to change the default admin password for VC server. I receive a message 'User account already exists' when I try to change the password using the 'User Permissions' menu.

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Support
Official support

2009-12-16T20:37:46Z

1. which version of client and server are you using?
2. are you connecting locally and do this?

We tested this in latest version and could not reproduce.

Henrik
Support
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vvenkatasamy
No customer Topic Starter

2009-12-17T11:02:10Z

We are using version 5.3.1

Yes, I am using the VC client in the server to make the changes.

Support
Official support

2009-12-17T11:11:23Z

Could you attach a screenshot?

Henrik
Support
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vvenkatasamy
No customer Topic Starter

2009-12-17T11:18:27Z

I receive a message "User account already exists' when I try to change password. There was a copy of the default admin account created. I could reset the password after removing the backup admin account.

Sorry for bothering you.

Support
Official support

2009-12-17T11:19:05Z

Ok, good

Henrik
Support
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