Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


RobS
  •  RobS
  • No customer Topic Starter
2019-11-14T16:31:27Z
We have a file trigger that expires each week. We have enabled the "On error reconnect attempts: No limit". For this particular directory it seems to encountering some issues accessing the directory. Could you speak to potential causes of this?

11/10/2019 6:02:11 PM Err Trigger error: SetWatcher->Cannot access watch folder: \\ccl\apps\kdb\prod\code\products\shared\pmrsportal\runs\temp\SwapCreationAPXCustProp\
11/10/2019 6:02:11 PM Debug Trigger was expired and inactivated

It occurs on Sunday when some of the machines are scheduled for a reboot, but to my knowledge the reconnect should handle that issue so we are unsure of how to avoid this occurring every week.

Thank you in advance for your help.
Sponsor
Forum information
RobS
  •  RobS
  • No customer Topic Starter
2019-12-13T18:55:14Z
This can be marked as resolved - the key was the "temp" folder in the directory path. The directory gets deleted each week, hence the weekly trigger expiry. Apologies for not noticing this right away.
Scroll to Top