8.2.7 Mail trigger not working - VisualCron

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thomas
Free support Topic Starter

2017-06-01T14:13:21Z

Upgraded from 8.2.5 to 8.2.7 today, and none of our jobs using mail triggers work anymore. When I look in the log the trigger fires without any errors, but the job does not run. It does not 'see' the mail I believe. We use a filter like this:

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Danny van Oijen
Paid support

2017-06-07T08:16:20Z

Thomas,
What actions do you have configured?

thomas
Free support Topic Starter

2017-06-07T09:27:01Z

Danny van Oijen
Paid support

2017-06-07T10:05:20Z

What happens when you remove the @ in the From Contains?

Danny van Oijen
Paid support

2017-06-07T10:23:59Z

Thomas,

I can reproduce the "error" created a simular job.
Do you also use the Exchange EWS mail?
It does not copy the mail to another folder, also tried with Leace message on Server, same result.

thomas
Free support Topic Starter

2017-06-07T10:43:28Z

Thanks Danny, good to see you get the same result as us.
We use IMAP4. I can't test what happens if I remove the '@' right now, as we had to downgrade to 8.2.5. Hopefully support will fix this soon.

Thomas

Support
Official support

2017-06-07T11:41:39Z

We are not sure we understand the problem.

We added Address.Contains("@visualcron.com") and the Job ran. Please turn on extended debugging and send us the file log_serverDATE.txt to support@visualcron.com

Henrik
Support
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