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S.Servicedesk
2013-12-02T15:28:44Z
Is it possible to restore a backup from a VC installation running on v7.0.7 into a VC instance running on v6.2.1?

I installed v7.0.7 but the rest of my business is running on v6.2.1. So to stay in line with the rest of my instances I want to downgrade the v.7.0.7 instance. So I created a backup of the settings and tried to apply this backup in the v6.2.1 instance. The 6.2.1 instance now shows no jobs and tasks. So please advise if it is possible at all, or how to correct the 6.2.1 so it shows the job and tasks again.

Thanks!
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Support
2013-12-03T11:54:48Z
You will probably be able to import the new file from 7.0.7 into 6.2.1. but a lot of settings will not be possible to import and ignored because of new format.

If you have an older backup it is better to use that one.
Henrik
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