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jgeorge4972
2013-09-06T17:53:07Z
After upgrading to the latest version we have mixed results in our sending result notifications. We are sending based on complete. Sometimes the subject is just blank and the body is there othertimes both the subject and body are blank. Not sure what to do. Thanks for any help.

Jack
University of Wisconsin - Stevens Point
Sponsor
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Support
2013-09-06T18:46:41Z
Please add a screenshot of Notification settings.
Henrik
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jgeorge4972
2013-09-10T12:30:18Z
Here is the settings. Thanks.
jgeorge4972 attached the following image(s):
Support
2013-09-10T13:20:10Z
You say sometimes. How often does this happen? What value do you use in the body?
Henrik
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jgeorge4972
2013-09-10T14:35:06Z
The body of message is the StdOut of the Task. That appears sometimes. It seems when use the {TASK(Active,StdOut)} we don't get anything but when you use something like {TASK(21a0d828-643f-4ae4-8eb7-857e886b4014,StdOut)} then we get the results. As far as the subjects, it does seem pretty consistent that we don't have one.
Support
2013-09-10T14:48:59Z
For version 7 please use: {TASK(PrevTask,StdOut)} as Active is refering to the output of Notification itself (as it inherits from Task object).
Henrik
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jgeorge4972
2013-09-10T14:59:41Z
Thanks, that worked. Any ideas on the missing subjects?

Jack
Support
2013-09-10T15:04:17Z
Originally Posted by: jgeorge4972 

Thanks, that worked. Any ideas on the missing subjects?

Jack



No, it does not make sense. Can you confirm now that you have received a mail with body (using new Variable) and no subject?
Henrik
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jgeorge4972
2013-09-10T15:23:33Z
Yep. That is what I was testing and it didn't work. I have done some further testing. We have 2 smtp servers on site. One is for anonymous and another adds signing the email. I was sending to the signed server and it fails including the subject. The signed server runs a script to add the signature and then sends to the anonymous server. When switching to the normal anonymous server the subject is included. Do you know if you have updated the emails to be sent a different way, ie: different mime types or something like that? For now I will switch to using the unsigned smtp server.

Jack
Support
2013-09-11T07:11:11Z
We have replaced an old component but the component we use now have been used for the Email Task all the time. Perhaps you can get more info on mail server logs?
Henrik
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