Error Installing VisualCron 6.0.4 - VisualCron

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jhr3uva90
No customer Topic Starter

2011-11-21T18:51:55Z

When I tried to install up update, I got the following error:

Error 1001. The installation failed, and the rollback has been performed --> An exception occurred in the OnAfterInstall event handler of System.ServiceProcess.ServiceInstaller. --> The event log file is full.

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Support
Official support

2011-11-21T19:01:04Z

event log file is full - hmm..wonder if it is relating to the event log of the computer. Could you please empty the current event logs before installing again.

Also, please try to uninstall first, then install new.

Henrik
Support
http://www.visualcron.com
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jhr3uva90
No customer Topic Starter

2011-11-21T19:11:39Z

Should I empty the even log of the computer that runs the client software or the server's event log?

Support
Official support

2011-11-21T19:33:05Z

The client computer.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

jhr3uva90
No customer Topic Starter

2011-11-21T21:29:45Z

I followed the steps and tried to run VisualCron. Now I get the following error:

Error 1001. The installation failed, and the rollback has been performed. --> The specified service already exists.

Support
Official support

2011-11-21T22:38:42Z

Try the following.

1. Install until you get that error. Do not click on the OK button.
2. Download http://neteject.com/download/installutil.exe
3. Save to your install folder
4. open a command prompt go to that install folder
5. write installutil -u VisualCronService.exe
6. Now, click ok and then try to install again

Henrik
Support
http://www.visualcron.com
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jhr3uva90
No customer Topic Starter

2011-11-22T00:09:34Z

I was able to uninstall, but when I install I get the following error:

Error writing to file C:\Program Files\VisualCron\VisualCron - homepage.url. Verify that you have access to that directory. I have access to that directory, but the link does not load the web page.