Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


stevja01
2020-12-21T22:50:37Z
We are using FTP to download a file from a client's FTP to our server, we're using 8.5.5 PRO.
The file that VisualCron downloads shows it was last updated on Dec 2 (Properties).
If I download the same file using FileZilla, the file shows it was last updated on Dec 15 (Properties).
I even tried deleting the file from their FTP and loading the latest one and same result.

Why would VC pull an older file when there's only one file on this FTP with the mask we are looking for?
Is something caching somewhere?
Sponsor
Forum information
Support
2020-12-28T14:37:37Z
I strongly recommend updating. Not only because of fixed issues but also for security patches in general and debugging. Newer builds will also be better at debugging this.

Normally, you should be able to use the Test tab to see which files should be downloaded. If the result is empty then there is something about the filter you use.
Henrik
Support
http://www.visualcron.com 
Please like  VisualCron on facebook!
stevja01
2021-01-11T15:26:52Z
Here's how we resolved this:

We are not getting the latest file using FTP protocol, however if we use SFTP protocol we get the latest files. Our provider confirmed they use SFTP for upload as well. The only way to identify this is to download the same file using FileZilla (SFTP protocol), then download the same file using the VisualCron task, then go to File > Properties and compare the dates.
Scroll to Top