[V.5.6.9] Problem with VisualCron service .. - VisualCron

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earl
Free support Topic Starter

2011-06-07T11:28:12Z

Hi,

I have a problem with VisualCron service, i can't start service ...

I try to reboot the server but doesn't work ...

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Support
Official support

2011-06-07T11:30:42Z

If you can upgrade to latest version - then please do that. It makes it easier to debug.

Either way we need the following files:

* log_serverDATE.txt from the log folder
* your exported settings

Please send these to support@visualcron.com

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

earl
Free support Topic Starter

2011-06-07T11:45:00Z

Support wrote:
If you can upgrade to latest version - then please do that. It makes it easier to debug.

I don't want upgrade to last version because the last version need framework 3.5(my framework=2.0)

Support wrote:
Either way we need the following files:

* log_serverDATE.txt from the log folder
* your exported settings

Please send these to support@visualcron.com

exported settings = settings_server.xml ? or all folder settings ?

Support
Official support

2011-06-07T11:48:50Z

Ok, use File->Export settings

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

earl
Free support Topic Starter

2011-06-07T13:18:09Z

Support wrote:
Ok, use File->Export settings

I have sent the log_serverDATE.txt, but i can't export settings because i can't connect to localhost ... Sevice is't running ...

Support
Official support

2011-06-07T13:21:40Z

We wrote you an email. Seems like you have a Reboot/Restart Task that is restarting the current(!) server.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!