SFTP (SSH - Secure Shell) question - VisualCron

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levi
No customer Topic Starter

2011-01-21T03:43:33Z

Hi,

We have been given a .pub and a .ppk file to use to connect to a SFTP.

I can see the option for selecting the private key file but nowhere for the public key file?

authentication type is "Public key" but it only says select private key file?

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Support
Official support

2011-01-21T08:56:13Z

You only need to use the private key along with password in the authentication tab.

Henrik
Support
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levi
No customer Topic Starter

2011-01-25T05:48:29Z

Thanks Henrik,

We have another SFTP site which we are connecting to with just a username and password.. in a client such as FTPRush it works fine but in VisualCron we get Connection failed (error code is 10060).

Support
Official support

2011-01-25T20:06:27Z

10060 is a general error code which means either wrong dnsname, ip or port. Perhaps a firewall blocking issue as well. Either way it is a connection problem.

Henrik
Support
http://www.visualcron.com
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