New install - Evaluating Product.

VisualCron ver.5.6.9 Build 17920
OS: Windows 2008 R2 Standard Edition

We get BSOD about once per day, different times. Only two tasks scheduled to run. One every 5 minutes, the other every hour.

Any ideas or do I look else where. Below is from the Kernel Memory Dump.

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* *
* Bugcheck Analysis *
* *
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CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8005537630, Terminating object
Arg3: fffffa8005537910, Process image file name
Arg4: fffff800019d65d0, Explanatory message (ascii)

Debugging Details:

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Page 12e1cb not present in the dump file. Type ".hh dbgerr004" for details

PROCESS_OBJECT: fffffa8005537630

IMAGE_NAME: _

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: _

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: VisualCronServ

BUGCHECK_STR: 0xF4_VisualCronServ

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80001a57652 to fffff800016cb740

STACK_TEXT:
fffff880`04ac9b08 fffff800`01a57652 : 00000000`000000f4 00000000`00000003 fffffa80`05537630 fffffa80`05537910 : nt!KeBugCheckEx
fffff880`04ac9b10 fffff800`01a003e3 : ffffffff`ffffffff fffffa80`04777060 fffffa80`05537630 fffffa80`0500fb30 : nt!PspCatchCriticalBreak+0x92
fffff880`04ac9b50 fffff800`0198880c : ffffffff`ffffffff 00000000`00000001 fffffa80`05537630 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17946
fffff880`04ac9ba0 fffff800`016ca993 : fffffa80`05537630 fffff880`ffffffff 00000000`00000001 fffffa80`04777060 : nt!NtTerminateProcess+0x20c
fffff880`04ac9c20 00000000`7738001a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`1c50ec18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7738001a


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_VisualCronServ_IMAGE__

BUCKET_ID: X64_0xF4_VisualCronServ_IMAGE__

Followup: MachineOwner

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1. Are you running 32 or 64 bit system?
2. what kind of Tasks are you running and what do they do?

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Windows 2008 R2 is only 64-bit.

The two tasks execute a program. Currently this program does an SQL query to get further instructions. The query results returned so far simply tell the program to exit.

Normally the query would return with instructions to do other items, like retrieve a file via ftp or email, important into a database, process the information, etc.

I was not aware of the problem until today, and even later before I could trace it down to the VisualCron product. I have since enabled debug logging, but there has not been a crash since then.

Please email results of debug logging directly to support@visualcron.com. We are interested in if there is a specific Task doing this. But I assume you can't reproduce it by just running the Task manually`?

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