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keithdavis
2010-09-20T19:41:43Z
I have one server that suddenly has started getting strange errors:

Event Type: Error
Event Source: VisualCron
Event Category: None
Event ID: 0
Date: 9/20/2010
Time: 12:04:42 PM
User: N/A
Computer: DC01
Description:
An unhandled error has occured (please send the information below to support@visualcron.com):

Server version: 5.6.3.20293 - (2009-05-28)
Protocol: 5.6.2
OS: Windows2003


System.NullReferenceException: Object reference not set to an instance of an object.
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.GKHJKBDAJKKLOCDAGMDEFBPILHJMKGOIPBBJ.Run()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp .


Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5000
Date: 9/20/2010
Time: 12:04:54 PM
User: N/A
Computer: DC01
Description:
EventType clr20r3, P1 visualcronservice.exe, P2 5.6.3.20293, P3 4c34705e, P4 visualcronservice, P5 5.6.3.20293, P6 4c34705e, P7 46a, P8 52b, P9 system.nullreferenceexception, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp .
Data:
0000: 63 00 6c 00 72 00 32 00 c.l.r.2.
0008: 30 00 72 00 33 00 2c 00 0.r.3.,.
0010: 20 00 76 00 69 00 73 00 .v.i.s.
0018: 75 00 61 00 6c 00 63 00 u.a.l.c.
0020: 72 00 6f 00 6e 00 73 00 r.o.n.s.
0028: 65 00 72 00 76 00 69 00 e.r.v.i.
0030: 63 00 65 00 2e 00 65 00 c.e...e.
0038: 78 00 65 00 2c 00 20 00 x.e.,. .
0040: 35 00 2e 00 36 00 2e 00 5...6...
0048: 33 00 2e 00 32 00 30 00 3...2.0.
0050: 32 00 39 00 33 00 2c 00 2.9.3.,.
0058: 20 00 34 00 63 00 33 00 .4.c.3.
0060: 34 00 37 00 30 00 35 00 4.7.0.5.
0068: 65 00 2c 00 20 00 76 00 e.,. .v.
0070: 69 00 73 00 75 00 61 00 i.s.u.a.
0078: 6c 00 63 00 72 00 6f 00 l.c.r.o.
0080: 6e 00 73 00 65 00 72 00 n.s.e.r.
0088: 76 00 69 00 63 00 65 00 v.i.c.e.
0090: 2c 00 20 00 35 00 2e 00 ,. .5...
0098: 36 00 2e 00 33 00 2e 00 6...3...
00a0: 32 00 30 00 32 00 39 00 2.0.2.9.
00a8: 33 00 2c 00 20 00 34 00 3.,. .4.
00b0: 63 00 33 00 34 00 37 00 c.3.4.7.
00b8: 30 00 35 00 65 00 2c 00 0.5.e.,.
00c0: 20 00 34 00 36 00 61 00 .4.6.a.
00c8: 2c 00 20 00 35 00 32 00 ,. .5.2.
00d0: 62 00 2c 00 20 00 73 00 b.,. .s.
00d8: 79 00 73 00 74 00 65 00 y.s.t.e.
00e0: 6d 00 2e 00 6e 00 75 00 m...n.u.
00e8: 6c 00 6c 00 72 00 65 00 l.l.r.e.
00f0: 66 00 65 00 72 00 65 00 f.e.r.e.
00f8: 6e 00 63 00 65 00 65 00 n.c.e.e.
0100: 78 00 63 00 65 00 70 00 x.c.e.p.
0108: 74 00 69 00 6f 00 6e 00 t.i.o.n.
0110: 20 00 4e 00 49 00 4c 00 .N.I.L.
0118: 0d 00 0a 00 ....

These are on boot up. After this, it starts normally and every job appears to run fine.
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keithdavis
2010-09-27T19:20:41Z
ErikC
2010-09-28T08:03:57Z
What else is in the log files? What is happening just before the error?

Regards
Erik
Uses Visualcron since 2006.
Support
2010-09-28T22:32:27Z
We will examine the error details tomorrow and get back to you. Please upgrade to 5.6.9. and verify if you get the same error there.
Henrik
Support
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Support
2010-09-29T08:59:31Z
Keith,

the error is related to an SQL Task. Is it possible that you could export that Job and send to support@visualcron.com?
Henrik
Support
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keithdavis
2010-09-29T15:18:07Z
haha, sorry about this. This is a SQL Server backup job (script), and all the SQL Server services are stopped on this machine right now.

Never mind.
Support
2010-09-29T15:19:06Z
keithdavis wrote:

haha, sorry about this. This is a SQL Server backup job (script), and all the SQL Server services are stopped on this machine right now.

Never mind.



Ok, thanks, we will try to reproduce this so this error is handled better.
Henrik
Support
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keithdavis
2010-09-29T15:20:59Z
Do you want the script or anything to help you?
Support
2010-09-30T08:46:31Z
Yes, please export job settings and send script to support@visualcron.com. Also, please tell us the name of the Job.
Henrik
Support
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keithdavis
Support
2010-10-03T18:19:14Z
The problem, at least in your export, is that no Connection is set in the SQL Task. Please verify that.
Henrik
Support
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keithdavis
2010-10-04T15:49:04Z
Hmm, you're correct. I had a connection in there before. We've had to partially rebuild the server and moved these databases. I wonder how that connnection disappeared (doesn't exist in VC at all.)
Support
2010-10-04T20:27:42Z
Not sure. But in later versions you can always log user actions to see which user deleted it and when.
Henrik
Support
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