Hi,

I'm installing VisualCron on our server now (I've been playing with it on my local machine up until now). On the server (w2k3), my domain account does not have admin rights, so I installed as a local admin. However, the local admin account that I used does not have any domain privileges, including Internet access. Is there a way for me to configure VisualCron to check for updates using a domain account rather than as the local admin user that the service is installed to run as?

Thanks,

Rebeccah

What kind of updates are you talking about?

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I think he is talking about the update check the client performs when the client starts.

Regards
Erik

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You mean she? ;)

If that is the case you need to logon as that particular user. Why do you need that check as another user?

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You mean she? ;)

😊 Errr

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What kind of updates are you talking about?

Just the regular VisualCron check-for-updates functionality - it has to go on the Internet to check, right? I got the error message that I get on my own machine if I don't enter the proxy server, but on the server there is no proxy server set up (at least none that I found).

I probably need to check again, what I'm saying doesn't make sense. If there's no proxy server, what would is prompting me for my credentials (when browsing, I manually enter my domain credentials in response to a prompt)? I'll have to take note of the IP address on the prompt window when I log in today.

Rebeccah

You mean she? ;)

If that is the case you need to logon as that particular user. Why do you need that check as another user?

Because the user that installed VisualCron is not a domain user and does not have domain credentials required to access the WWW. My domain user does not have admin permissions on this machine, so I did not use it to install VisualCron.

But I'm going to look again for a proxy server configuration somewhere on this machine. There has to be one.

Rebeccah

OK, well I seem to have resolved this. For some reason IE on the server doesn't show a copy of the proxy script, but I pulled one from my local machine and sure enough, the server uses a different proxy server. It still didn't work when I configured it, don't know why, so I tried creating a task that would just make an HTTP connection to the VisualCron update server, so that I could see in more detail what was going on. Once I got past the proxy server with that, and got VisualCron's "unauthorized" error because I didn't have its login credentials, I put everything back in the VisualCron settings proxy information, and now it works. Go figure.

Rebeccah

Great, thanks for the update.

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