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Mark Ellis
2021-11-17T22:28:36Z
I've had a crash today and VisualCron wanted to upload bug report but failed on my email? I would like to resolve that for future events. I had to restart everything and restore from backup losing some work. I can send event logs if that helps. Thanks.
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Mark Ellis
2021-11-17T22:48:42Z
I think this may be the crash log it wanted to send:

image.png

Interesting that this event log screenshot is reporting Windows Server 2012 however this server is 2016.
Mark Ellis
2021-11-18T18:34:30Z
Can I go back to 9.8.5 and restore the backup created from 9.9.0? Thanks!
Support
2021-11-22T15:50:22Z
Originally Posted by: Mark Ellis 

Can I go back to 9.8.5 and restore the backup created from 9.9.0? Thanks!



You can, at www.visualcron.com/oldversions.aspx 


But we are interested in if you are able to reproduce this crash in 9.9, or was it just a one time thing?
Michael
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