I'm using an Excel - Create task type to add a header to a comma delimited .TXT file to output with header as an XLSX file. It works just fine for the same type of file with a different name, different columns, however it won't run for a MARKET file I'm creating. I've tried copying the task and running it, or uploading the HEADER row columns again, and it just won't run. It just shows Running (and) you can't stop the task or the job so we have to re-start the service to even get the Job/Task to clear. There are no errors and it worked fine up until now. Only change was we've upgraded to 9.5.5 Pro.

However, I created the task from scratch and it still won't run and not sure why.

I'm using an Excel - Create task type to add a header to a comma delimited .TXT file to output with header as an XLSX file. It works just fine for the same type of file with a different name, different columns, however it won't run for a MARKET file I'm creating. I've tried copying the task and running it, or uploading the HEADER row columns again, and it just won't run. It just shows Running (and) you can't stop the task or the job so we have to re-start the service to even get the Job/Task to clear. There are no errors and it worked fine up until now. Only change was we've upgraded to 9.5.5 Pro.

However, I created the task from scratch and it still won't run and not sure why.

Hi Stevja,

Apologize for the late response. Are you still having issues with this? Please send us an email to support@visualcron.com if you are.

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Hi Michael,
Task is still not working so I've sent an email to support as per your note.

Hi Michael,
Task is still not working so I've sent an email to support as per your note.

Thanks for the information - it will be troubleshooter via the support team over email

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