Good afternoon,

We have a Job that have the next File trigger:
"File Trigger. Monitoring folder 'D:\VisualCron\Jobs', file mask '*.*' for events Created,Changed,Deleted,Renamed."

This job has only a task: write to the file

the next line:


This job stop working next day while new files has created. We "solve" the problem checking "Reset trigger dependency state when saving Job", until it stops again (at next day more or less).

We have another job like this but File trigger is
"File Trigger. Monitoring folder 'D:\VisualCron\Jobs', file mask '*.zip' for events Created." and perform more complex tasks than the first and we don't have any issue with it.

Could you help us?

Thanks.

VisualCron Server 9.1.5 on Windows 2016

Edit: we have "Files 2 SQL" in "Exclude folder mask".

I have this issue every once in a while, more so with certain servers than others. Typically, what I see happening is the server that you are monitoring for the files is unavailable beyond your timeout period you have set for the trigger OR the folder where the files will be is renamed.

To resolve I would suggest turning off the timeout for the trigger

The option is under the File tab - then next to the "On error reconnect attempts" there is a "No Limit" check box

I have this issue every once in a while, more so with certain servers than others. Typically, what I see happening is the server that you are monitoring for the files is unavailable beyond your timeout period you have set for the trigger OR the folder where the files will be is renamed.

To resolve I would suggest turning off the timeout for the trigger

The option is under the File tab - then next to the "On error reconnect attempts" there is a "No Limit" check box

Hello Joey,

I applied the option you mentioned. We hope it solves the problem.

Thanks.