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RobS
  •  RobS
  • No customer Topic Starter
2019-11-01T17:00:28Z
Occasionally we may encounter an unplanned issue like a machine going down or the VisualCron service being stopped. If we are using VisualCron on a different server that is connected, we will immediately be notified of the lost connection. Is there a way to create a job or notification that will be triggered when one of the server connections is lost?

Right now we do this via scheduled jobs triggered by jobs on other machines, if a job is not triggered (because a machine is down) then a notification will be sent out. This is limited to the scheduled frequency and since VisualCron is immediately notified when a server connection is lost we wondered if there is a simple notification that can be setup for this.

Many thanks!
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Support
2019-11-04T11:18:23Z
Originally Posted by: RobS 

Occasionally we may encounter an unplanned issue like a machine going down or the VisualCron service being stopped. If we are using VisualCron on a different server that is connected, we will immediately be notified of the lost connection. Is there a way to create a job or notification that will be triggered when one of the server connections is lost?

Right now we do this via scheduled jobs triggered by jobs on other machines, if a job is not triggered (because a machine is down) then a notification will be sent out. This is limited to the scheduled frequency and since VisualCron is immediately notified when a server connection is lost we wondered if there is a simple notification that can be setup for this.

Many thanks!



Hi Rob,

If I understand you correctly - you could use either a "Process" trigger, or a "Service" trigger for this.
Michael
Support
http://www.visualcron.com 

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RobS
  •  RobS
  • No customer Topic Starter
2019-11-14T16:20:50Z
Thanks, that does sounds effective. Just to confirm and make myself clearer, what we hope to achieve is to turn the notification attached into an email notification - would the process or service triggers be the best way to do this?

VCServerConnection.PNG

Many thanks!
Robert
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