Hi Experts,

This is pretty urgent.

We have Visual Cron 8.3.3 installed on server and many jobs developed over there from a long time and it is running fine.

1) But recently, few jobs which we activated are getting deactivated itself after every run and happening continuously same.

2) Another issue in Job variables, we are updating some value but after few mins it is restoring back to some old value which should not happen.

These issues impacting our UAT.

Any quick support on this will be much appreciated.

Thanks & Regards

Hi Experts,

This is pretty urgent.

We have Visual Cron 8.3.3 installed on server and many jobs developed over there from a long time and it is running fine.

1) But recently, few jobs which we activated are getting deactivated itself after every run and happening continuously same.

2) Another issue in Job variables, we are updating some value but after few mins it is restoring back to some old value which should not happen.

These issues impacting our UAT.

Any quick support on this will be much appreciated.

Thanks & Regards

Hi, we will need more information to begin troubleshooting - perhaps you could send them via email to Support@visualcron.com ?
Send us screenshots of the triggers/task settings for the relevant job/tasks that are getting deactivated.

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Sure, I have emailed required details.

Regards

Sure, I have emailed required details.

Regards

Continuing this via Email

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We are in a prod version of 8.1.1 and start to see issues after a prolonged period without a server reboot. Usually the probs we see are email triggers failing and/or strange variable/general behaviour.
Have you tried rebooting your UAT server?

We are in a prod version of 8.1.1 and start to see issues after a prolonged period without a server reboot. Usually the probs we see are email triggers failing and/or strange variable/general behaviour.
Have you tried rebooting your UAT server?

Thank you for the information,
About how long without a server reboot do you start to notice these problems, approximately?

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We are in a prod version of 8.1.1 and start to see issues after a prolonged period without a server reboot. Usually the probs we see are email triggers failing and/or strange variable/general behaviour.
Have you tried rebooting your UAT server?

We occasionally see random jobs fail and we initially attributed it to Windows 7 + Visualcron (8.3.6). So we instituted a reboot of the Windows 7 and Windows 2012r2 once a day. Our environment is virtualized (Windows 7 and Windows 2012r2 virtual environments) with VMware ESXi 6.5 server

We are rebooting our ESXi server once every 30 days now and this seems to have eliminated this problem for us. VisualCron 8.5.6 Beta, lists a memory leak fix ("Fixed a memory leak that appeared in VMWare systems related to Active Directory"). Maybe 8.5.6 is our fix?

We are in a prod version of 8.1.1 and start to see issues after a prolonged period without a server reboot. Usually the probs we see are email triggers failing and/or strange variable/general behaviour.
Have you tried rebooting your UAT server?

We occasionally see random jobs fail and we initially attributed it to Windows 7 + Visualcron (8.3.6). So we instituted a reboot of the Windows 7 and Windows 2012r2 once a day. Our environment is virtualized (Windows 7 and Windows 2012r2 virtual environments) with VMware ESXi 6.5 server

We are rebooting our ESXi server once every 30 days now and this seems to have eliminated this problem for us. VisualCron 8.5.6 Beta, lists a memory leak fix ("Fixed a memory leak that appeared in VMWare systems related to Active Directory"). Maybe 8.5.6 is our fix?

It's very possible that it fixes this problem since the memory leak was related to vmware. I recommend you try the beta build of 8.5.6

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