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fcoz
  •  fcoz
  • Paid support Topic Starter
2019-05-22T12:53:49Z
Hi there,

I'm currently trying to set a program to work in the background but i got an issue.
The problem is that if i run the task as with an admin account on VC , the program start but there is no activity on the processor side or if i run it with no credential, the program successfully launch but cannot do stuff because he need an admin account to connect to.
If i launch the program on the foreground with the same admin account, the program works perfectly.
I already go through the event viewer but i didn't find something usefull.

Can i have some assistance ?
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fcoz
  •  fcoz
  • Paid support Topic Starter
2019-05-23T10:00:38Z
Quick Update :
I found a workaround by changing the account SYSTEM who launch the VC Service and replace it with my admin account and set the parameter on the task "task as" to no credential.

I want to know if there is an official solution for this.
Regards.
Support
2019-05-23T13:53:35Z
We recommend using the LocalSystem account but;

1. confirm that that user belongs to local administrators group
2. check Server settings in VC and make sure that UAC is off - if not - turn it off in VC and reboot the server
3. when using a Credential you need to check Load profile in the Credential
Henrik
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fcoz
  •  fcoz
  • Paid support Topic Starter
2019-05-23T14:05:30Z
Alright!

1. The user is a member of the local administrators groups
2. The UAC is disabled
3. The account got local and load profile enabled
Support
2019-05-28T08:48:42Z
Please add screenshots of the current settings. Also, please revert to using LocalSystem.

How long does it run before exiting? Do you get any errors?
Henrik
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fcoz
  •  fcoz
  • Paid support Topic Starter
2019-05-28T09:19:25Z
I leave the task for 2 hours and no error appear, the task should succeed in 8 minutes. ( I restart it now and not gonna end it manually, if an error appear after x hours, i'm gonna update this post)

I can send you the tested program through email if needed.
Main settings.png
Settings Execute.png

After 22hours still no error ....
VC error.png

After 69 hours ...
VC error2.png
Support
2019-06-04T09:06:46Z
What does the executable do? Can we try it from here?
Henrik
Support
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