Charset support in FTP tasks - VisualCron

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hawkings
Free support Topic Starter

2009-06-15T11:56:24Z

After upgrading we also experience issues with the danish letter æ, ø, å.

Apparently the charset support has been degraded during the upgrade. Can you confirm this bug?

-René

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Support
Official support

2009-06-15T12:00:09Z

Can you give us one example - is there problem downloading a file with those characters?

Henrik
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hawkings
Free support Topic Starter

2009-06-15T12:01:34Z

Exactly.

Here is a specific error:
15-06-2009 00:00:15 Err Error (5) downloading file(s): 71_L�nseddel april 09.pdf, err: Unaccepted server reply (error code is 550) (550 71_L�nseddel april 09.pdf: The system cannot find the file specified.

The file is named: 71_Lønseddel april 09.pdf

Support
Official support

2009-06-15T12:07:05Z

Thanks, we'll look at this.

Henrik
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Support
Official support

2009-06-17T13:40:20Z

We tested this with success against another server. What charsets do you have on client and one server?

Henrik
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hawkings
Free support Topic Starter

2009-06-18T14:35:09Z

We are downloading from a regular Win2003 Std SP2 FTP server.

Again, when we are downloading using 4.90.40 everything works fine, but with ver 5 it translates æ,ø,å to funny-chars.

I have send an e-mail with log files.

Best regards,
René

Support
Official support

2009-07-19T14:41:44Z

Please test this version. Change to Windows-1252 or similar: http://www.visualcron.co...m.aspx?g=posts&t=715

Henrik
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hawkings
Free support Topic Starter

2009-07-20T14:38:46Z

I updated and changed the tasks, and it appears to be the fix I was hoping for :)

Also, thanks on finding a solution for th mainframe FTP (MVS)

:D

Support
Official support

2009-07-20T15:02:36Z

Does everything work ok now? Thanks for the account.

Henrik
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hawkings
Free support Topic Starter

2009-07-20T15:05:28Z

#10

I haven't been able to fully test today, but it will be tested over the following days. If I experience anything problematic, I'll return 🙂