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thomas
2017-11-28T11:52:05Z
Hi

We have upgraded to 8.3.0, and one of our ftp connections just hangs. All the other work fine. When I connect to it via FileZilla it works fine. I didn't see any info in extended debugging. These are the FileZilla settings that work

3_Capture.PNG 2_Capture.PNG 1_Capture.PNG 4_Capture.PNG

These are the settings in VC that worked in 8.2.5 , but hangs in 8.3.0 and eventually fails with 'no files downloaded'.

9_Capture.PNG 6_Capture.PNG 8_Capture.PNG 7_Capture.PNG 5_Capture.PNG

it seems to find a file after a while, but freezes at 0 kb:

10_Capture.PNG

Any ideas would be appreciated. I would love to not have to downgrade again 🙂
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Support
2017-11-28T12:11:48Z
Hi,

did you try the Connection Explorer?
Henrik
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thomas
2017-11-28T12:26:44Z
Hi

Yes I tried the explorer and the brute force gui. It all hangs
thomas
2017-11-28T14:15:01Z
I sent you ftp logs on email for both versions
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