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justinstewart
2016-10-03T17:24:43Z
On the decrypt tab, If I specify a destination, it puts the files in the destination, plus the file filter tab's folder destination.
So it's create an entire new folder structure, instead of using the location provided.
{USERVAR(Folder_DateProcessing)}archive\{USERVAR(Folder_DateProcessing)}archive\
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justinstewart
2016-10-17T19:42:28Z
Is anyone alive at this company?

Support
2016-10-18T14:41:00Z
Hi,

now when we have sorted out your support level and connected your user it is easier. The main reasons why this was not answered was that you posted in the wrong forum - in Feature requests and not General problem solving. I will move it now.

We will now try to reproduce what you are experiencing and get back to you.

Henrik
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justinstewart
2016-10-18T14:54:09Z
Support
2016-10-18T18:51:10Z
Can you please add screenshots of File filter and Decrypt tab.

Also, please write your Variable to file using File write Task and paste it in here so we know exactly what it contains.
Henrik
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justinstewart
2016-10-18T19:43:45Z
Here you go. Let me know if you need anything else. I think I've added everything you asked for.

  pgp task documentation.zip (390kb) downloaded 53 time(s).
Support
2016-10-19T08:36:51Z
We could not reproduce this. Try first if it has anything to do with Post process option (uncheck it). If it does not help please try testing to hard code the destination folder.
Henrik
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justinstewart
2016-10-19T16:40:06Z
Unchecking post process mask returns the same incorrect result.

Hardcoding destination returns same incorrect result.

  updated.zip (205kb) downloaded 48 time(s).

Please review new attachment.
Support
2016-10-20T08:11:08Z
Ok, let simplify this;

Copy the Job and alter the Task:
1. hard code c:\test\encrypted as source in file filter
2. hard code c:\test as destination
3. no post process
4. also, please confirm which version you are running now

Henrik
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justinstewart
2016-10-20T16:07:03Z
I copied the PGP Decrypt task to a new job and hardcoded the source and destination. The files were successfully decrypted to the c:\test\ folder.

I am on version 8.2.0, build 33933, build date 2016-09-15 13:51:13.

My requirement is to decrypt files using a variable yyyyMMdd folder name on a network drive. I believe my variables are setup correctly as they function in a host of other VisualCron tasks. This is the only task that I am using that is having issues with the variable path.

I have a work around to the issue, by using the post process mask and the copy files task (include subfolders), I can move the files back to the intended folder. But I would like to see this issue get resolved as it's adding complexity to my VC job.

Please let me know the next step.

Thanks,
Justin

Support
2016-10-20T19:37:11Z
So, which setting is causing the problem for you?
Henrik
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justinstewart
2016-10-20T19:52:24Z
PGP - Decrypt
Use custom destination folder is not working correctly when using variables in the "use custom destination folder" textbox.
Support
2016-10-20T20:30:51Z
Originally Posted by: justinstewart 

PGP - Decrypt
Use custom destination folder is not working correctly when using variables in the "use custom destination folder" textbox.



We simply cannot reproduce this. It must be something very specific with your Variable. Really strange.
Henrik
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Support
2016-10-20T20:35:28Z
Let us tell you about our test case and then you can try to reproduce our test case and tell us what is different.

1. Task decrypts file from folder: C:\test\parentfolder\subfolder1 and decrypts to a Variable that contains value: c:\test\parentfolder

This is what we do. Please try to reproduce this.
Henrik
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justinstewart
2016-10-21T15:09:00Z
I tested your example, it works fine.

Then I tried to reproduce my example. I can reproduce the issue. Here is how to do it:

You must use UNC path. You can't use c:\ - has to be on the network. Try this example:
1. Create a variable "path" for \\server\folder\aaaa\parentfolder\

2. Set File Filter Location to {JOB(Active,Variable,path)}subfolder\ (When this is evaluated, it = \\server\folder\aaaa\parentfolder\subfolder\)

3. Set Decrypt custom destination folder to {JOB(Active,Variable,path)}

4. Put the encrypted files in \\server\folder\aaaa\parentfolder\subfolder\

5. Run the task

6. Look at parentfolder for the files. You will see a folder structure that matches {JOB(Active,Variable,path)}subfolder\ inside the parentfolder.
Support
2016-10-21T19:19:27Z
Ok, the problem is that you end your folders with \ - try removing the ending \.
Henrik
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