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Luke Saunders
2016-09-19T19:06:16Z
Getting an error connecting from a same-named user account in another domain with a domain trust.

Visual cron is set to authenticate anyone in domain A in security group A\visualcron.

I have an account in domain A.. lets say A\luke. I can log in with A\luke just fine.

I also have an account in domain B. Account is B\luke. Domain A and B are in a trust. B\luke is also a member of group A\visualcron.

When I try to connect remotely to a visual cron server using B\luke, I'm getting error: "Login failed, reason: AD username mistmatch error. Contact support."

Should this be expected to work as stated?

note that "mistmatch" above is minor misspell in the live error dialogue.
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Support
2016-10-04T17:18:40Z
Currently, Server install and Client install needs to be on same domain. Otherwise authentication will fail.
Henrik
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Luke Saunders
2016-10-10T13:22:50Z
Thanks Henrik! Maybe someday 🙂
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