Archiving files from multiple location now fails - VisualCron

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Sylv@in
Free support Topic Starter

2016-05-13T15:33:19Z

I'm running version 8.1.0
I have a job, which has tasks... Duh...
Many of the tasks are Archiving tasks.
The archiving tasks each archive 2 files, that are from 2 different network locations.
The tasks always fail when it tries to archive the second file. The paths to both files are valid. And the path to the archive is also valid. There is nothing that shows up in "Output (error)", the exit code is 77777.

As a work around, I have duplicated each task, and now each task is responsible of archiving 1 file but, that doubles up the number of nodes(tasks) to maintain, triple in some cases.

Seriously, there needs to be a better testing mechanism before you release updates. It feels like every update breaks something that was already working. We don't have time to re-invent the wheel after every update.

Edited by moderator 2016-05-17T17:48:18Z | Reason: Not specified

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bbusse
No customer

2016-05-13T18:12:26Z

Is this using the officially released 8.1.0 or are you using the new 8.1.1 beta that many have noticed this issue on ? Just thought i'd ask, as 8.1.1 changes daily and sometimes hourly based on feedback.

Brian

Sylv@in
Free support Topic Starter

2016-05-13T18:29:34Z

If I press "Server Info" and then the Service tab. Version is 8.1.0. Is there a visual identifier somewhere that would tell me its a beta version?

Edited by user 2016-05-13T18:32:28Z | Reason: Not specified

bbusse
No customer

2016-05-13T18:56:12Z

Originally Posted by: Sylv@in

If I press "Server Info" and then the Service tab. Version is 8.1.0. Is there a visual identifier somewhere that would tell me its a beta version?

I am not aware of anywhere to see that something is or is not a beta version. All we can go by is the Build number, which is on the 'About' tab on the client, then click About VisualCron. I do think there's a disconnect there though, I think the build version should be noted on the download page so you know it's the right one or some other identifier stating it is or is not a Beta build.

to my knowledge, 8.1.0 never was beta. It was 8.0.5 in Beta and when finally released, it went straight to 8.1.0 due to all the changes. So if you have 8.1.0, it should be the production release, 8.1.0 build number 35899.

I haven't tested with 8.1.0 yet, i'm still using 8.0.4. I was going to start testing 8.1.0 next week in our Q environment.

Brian

Sylv@in
Free support Topic Starter

2016-05-13T19:06:46Z

35899 is indeed our build #

bbusse
No customer

2016-05-13T19:13:28Z

I can confirm this as a problem in 8.1.0 as well. (Works fine in the previous prod release, 8.0.4)

i created a new archive task.

Archive file: D:\TESTING_ZONE\Sylvain\Test.zip

Archive Content:
1. D:\TESTING_ZONE\Sylvain\Folder1\test.xls
2. D:\TESTING_ZONE\Sylvain\Folder2\test2.xls

Task fails with 77777, zip file only has test.xls in it.

FYI: I've made mention of this post in the 8.1.1 beta topic so it can be addressed.

Brian

Edited by user 2016-05-13T19:23:33Z | Reason: Not specified

Sylv@in
Free support Topic Starter

2016-05-13T19:52:36Z

I should also mention that, although the task fails. The zip gets created, and the first file gets put in.
I had an instance where the 1st file wasn't available at run time, so it zipped the 2nd file and ran successfully.

Support
Official support

2016-05-15T19:54:37Z

We have not been able to reproduce this. Please send the following to support@visualcron.com

1. zip file
2. files you are trying to add to zip file
3. the exported Job

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

bbusse
No customer

2016-05-16T13:25:23Z

Reproducing it is as simple as installing the prod release of 8.1.0 and doing the following:

Create a new folder c:\Temp\Folder1
Create a new folder c:\Temp\Folder2
Copy ANY file you wish. maybe 2 different spreadsheets. At least one in each folder.

New Job called 'whatever'
New File--> Archive - Compress task.
Archive Settings: Just leave defaults. Type the path to a zip file, I.e. c:\temp\ZipFile.zip
Content Tab: Add 2 different entries.
Folder = c:\Temp\Folder1, Mask *.xls
Folder = c:\Temp\Folder2, Mask *.xls

Save.

Try to run that.

My testing for 8.1.0 has been done on Server 2008 R2. In case that matters. I have not yet installed 8.1.0 on 2012 R2.

Brian

Edited by user 2016-05-16T13:28:59Z | Reason: Not specified

Sylv@in
Free support Topic Starter

2016-05-16T13:26:44Z

#10

bbusse is able to reproduce it but you're not?
It doesn't matter what file I try to archive.

bbusse
No customer

2016-05-16T13:40:14Z

#11

FYI. I still had Beta version 8.0.5 Build 32602 installed on my 2012 R2 machine (my workstation). I created the job/task as I specified above, and it was fine. I then installed 8.1.0 Build 35899 over top (upgraded) and tried to run the same job/task. It now fails with 77777.

I've sent an e-mail to support@visualcron.com with the Jobs.xml file containing that test job. I tried to attach here but active content is blocked on most sites from where i'm at :(

I turned on Debug Logging and this is everything captured when running that 'Archive - Compress' task in my job called "Test Archive 2 files"



5/16/2016 8:52:02 AM	Debug	SendJobStats->Ended (5/16/2016 8:52:02 AM)
5/16/2016 8:52:02 AM	Debug	Next action: ActionContinue
5/16/2016 8:52:02 AM	Debug	Next Task is: Archive - compress
5/16/2016 8:52:02 AM	Debug	Calling StartTaskProcess() with Task: Archive - compress (80645)
5/16/2016 8:52:02 AM	Info	Task started: Archive - compress (80645)
5/16/2016 8:52:02 AM	Debug	SettingsAPI.TempFolder: C:\Windows\TEMP\VisualCron, exists: True
5/16/2016 8:52:02 AM	Err	Error in CompressZipFolder, ex: System.ArgumentException: Invalid new file names.
Parameter name: newFileNames
   at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.DEIOCOLCLLOAPDPOCJGIJNMJFBLPAAPKGIBB.LLFHBCFKEPCADBBLGKCGDNAEJENGGDBNDNPG(String  ) in C:\sourcefiles\code\VisualCronService\Jobs\TaskProcesses\File\Archive\clsProcessTaskArchiveCompress.vb:line 259
5/16/2016 8:52:02 AM	Info	Task completed (Failure)->'Archive - compress' (80645)
5/16/2016 8:52:02 AM	Debug	PrevTaskProcess(Archive - compress)->ExitCodeResult: Failure (ECCId: 746c95ce-d394-491c-925c-8bd50e4daa8ePId: 80645, Exit code: 77777)
5/16/2016 8:52:02 AM	Debug	Found 1 matching flows. (80645)
5/16/2016 8:52:02 AM	Debug	Next execution (2) for Job 'Test Archive 2 files' is: 6:00:00 AM
5/16/2016 8:52:02 AM	Debug	SendJobStats->Ended (5/16/2016 8:52:02 AM)
5/16/2016 8:52:02 AM	Info	Job completed (Failure)->'Test Archive 2 files'

Now, I reinstalled the 8.0.5 Beta and ran the task and gathered the same log data. See below. 8.0.5 works fine:



5/16/2016 8:56:34 AM	Debug	SendJobStats->Ended (5/16/2016 8:56:34 AM)
5/16/2016 8:56:34 AM	Debug	Next action: ActionContinue
5/16/2016 8:56:34 AM	Debug	Next Task is: Archive - compress
5/16/2016 8:56:34 AM	Debug	Calling StartTaskProcess() with Task: Archive - compress (80647)
5/16/2016 8:56:34 AM	Info	Task started: Archive - compress (80647)
5/16/2016 8:56:34 AM	Debug	SettingsAPI.TempFolder: C:\Windows\TEMP\VisualCron, exists: True
5/16/2016 8:56:34 AM	Info	Task completed (Success)->'Archive - compress' (80647)
5/16/2016 8:56:34 AM	Debug	PrevTaskProcess(Archive - compress)->ExitCodeResult: Success (ECCId: 746c95ce-d394-491c-925c-8bd50e4daa8ePId: 80647, Exit code: 0)
5/16/2016 8:56:34 AM	Debug	Found 1 matching flows. (80647)
5/16/2016 8:56:34 AM	Debug	Next execution (2) for Job 'Test Archive 2 files' is: 6:00:00 AM
5/16/2016 8:56:34 AM	Debug	SendJobStats->Ended (5/16/2016 8:56:34 AM)
5/16/2016 8:56:34 AM	Info	Job completed (Success)->'Test Archive 2 files'

Brian

Edited by user 2016-05-16T13:57:37Z | Reason: Not specified

Support
Official support

2016-05-16T14:17:33Z

#12

Thanks - we can reproduce it now. We will work on this right away!

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

Support
Official support

2016-05-16T18:27:39Z

#13

Please test the latest beta:

http://www.visualcron.co....aspx?g=posts&t=6652

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

bbusse
No customer

2016-05-17T15:20:09Z

#14

Originally Posted by: Support

Please test the latest beta:

http://www.visualcron.co....aspx?g=posts&t=6652

It appears to be working as expected with my basic test job i had set up. 8.1.1 Build 33864

Brian