Good morning,
Were you ever able to find anything on the below problem we've been having with Zip files getting deleted?
Thanks,
Matthew
Good morning,
We've noticed an error in the .zip file process that looks to be deleting the .zip file when trying to add files to the archive. See logs below:
The job starts by copying files from another server to this server, and then finishes with adding the files to a .zip file. However, the files never get added to the zip archive and the original .zip file gets deleted.
We have about 15 jobs like this that started failing with deleted zip files since we upgraded to version 8.01. We recently upgraded to version 8.04 hoping it would have been resolved (per some update notes from 8.02), but the problem continues. This problem doesn't occur every day, but it does happen several times a week. We are having to restore the original .zip file from the previous days backup to get the data back.
Please let me know if you need any other info.
Thanks,
Matthew Moak | Production Analyst II
Verisk Insurance Solutions - Underwriting
Phone: +1.979.393.9181 | Mobile: +1.979.571.0466
3/26/2016 4:00:00 AM Info Job started: Ops - Archive Log Files - iix-dmzftp1
3/26/2016 4:00:00 AM Info Task started: Copy logs files from iix-dmzftp1 to LogFileArchives (132600)
3/26/2016 4:00:14 AM Info Task completed (Success)->'Copy logs files from iix-dmzftp1 to LogFileArchives' (132600)
3/26/2016 4:00:14 AM Info Task started: Add new ServU log files to zip (132601)
3/26/2016 4:00:14 AM Debug SettingsAPI.TempFolder: C:\Windows\TEMP\VisualCron, exists: True
3/26/2016 4:00:26 AM Err Error in CompressZipFolder, ex: SevenZip.SevenZipException: The execution has failed due to the bug in the SevenZipSharp.
Please report about it to
http://sevenzipsharp.cod....com/WorkItem/List.aspx , post the release number and attach the archive.
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.DEIOCOLCLLOAPDPOCJGIJNMJFBLPAAPKGIBB.LLFHBCFKEPCADBBLGKCGDNAEJENGGDBNDNPG(String ) in C:\sourcefiles\code\VisualCronService\Jobs\TaskProcesses\File\Archive\clsProcessTaskArchiveCompress.vb:line 248
3/26/2016 4:00:26 AM Info Task completed (Failure)->'Add new ServU log files to zip' (132601)
3/26/2016 4:00:26 AM Info Task started: Job Failed - Warning Notification (132602)
3/26/2016 4:00:26 AM Info Job completed (Failure)->'Ops - Archive Log Files - iix-dmzftp1'
3/26/2016 4:00:27 AM Info Task Notification completed (Success)->'Job Failed - Warning Notification' (132602)
3/26/2016 4:00:51 AM Info JobAPI->Save->Saving Jobs (169) - in shut down: False
Please contact
support@visualcron.com with a sample (export Job) that can reproduce this, as simple as possible.
Henrik
Support
http://www.visualcron.com