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Support
2009-04-01T21:25:21Z
Changes in 5.1.0

[BUGFIX] Server: Fixed a mail Trigger Variable
[BUGFIX] Server: Fixed a problem with sourcefolder being creating in SFTP (upload) destination folder (instead of content of source folder)
Henrik
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GrahamG
2009-04-09T13:32:39Z
Minor issue,

1) Create new connection using POP3, port shows as 110.

2) Select "SSL", port changes to 465.

4) Unselect "SSL", port changes to 25. It should be 110.

Tested on 5.0.0

Graham
Support
2009-04-19T13:38:37Z
This is fixed in 5.1.1

GrahamG wrote:

Minor issue,

1) Create new connection using POP3, port shows as 110.

2) Select "SSL", port changes to 465.

4) Unselect "SSL", port changes to 25. It should be 110.

Tested on 5.0.0

Graham



Henrik
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PeterW
2009-04-21T18:15:31Z
Support wrote:

[BUGFIX] Server: Fixed a problem with sourcefolder being creating in SFTP (upload) destination folder (instead of content of source folder)



I'm still having problems with the source folder being created in the destination folder. When I look in the log I see the following messages in our jobs that send files:

"Error changing to FTP folder: Unaccepted server reply (error code is 550) (550 .//xxx/files/PORTAL/OUT: No such file or directory)" where xxx is our internal server and the period at the beginning of the folder string is the destination folder.

"Unable to change folder to: /to_xpn//xxx/files/ProbatePredictor/ToExperian, err: File not found" where xxx is our internal server and /to_xpn/ is the destination directory. I've attached a screenshot.
File Attachment(s):
sftp_setup.bmp (854kb) downloaded 47 time(s).
Support
2009-04-21T18:57:10Z
Which is the source folder?

PeterW wrote:

Support wrote:

[BUGFIX] Server: Fixed a problem with sourcefolder being creating in SFTP (upload) destination folder (instead of content of source folder)



I'm still having problems with the source folder being created in the destination folder. When I look in the log I see the following messages in our jobs that send files:

"Error changing to FTP folder: Unaccepted server reply (error code is 550) (550 .//xxx/files/PORTAL/OUT: No such file or directory)" where xxx is our internal server and the period at the beginning of the folder string is the destination folder.

"Unable to change folder to: /to_xpn//xxx/files/ProbatePredictor/ToExperian, err: File not found" where xxx is our internal server and /to_xpn/ is the destination directory. I've attached a screenshot.



Henrik
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PeterW
2009-04-21T19:02:54Z
In the message: "Error changing to FTP folder: Unaccepted server reply (error code is 550) (550 .//xxx/files/PORTAL/OUT: No such file or directory)"

the source folder is "//xxx/files/PORTAL/OUT" (xxx is our server name) and the destination folder is "."

In the second message: "Unable to change folder to: /to_xpn//xxx/files/ProbatePredictor/ToExperian, err: File not found"

the source folder is "//xxx/files/ProbatePredictor/ToExperian" (xxx is our server name) and the destination folder is "/to_xpn"
Support
2009-04-21T19:05:10Z
Just a quick test. Normally windows uses back slashes, not forward slashes. Does it make ny difference if you use \\xxx\files\PORTAL\OUT instead?

PeterW wrote:

In the message: "Error changing to FTP folder: Unaccepted server reply (error code is 550) (550 .//xxx/files/PORTAL/OUT: No such file or directory)"

the source folder is "//xxx/files/PORTAL/OUT" (xxx is our server name) and the destination folder is "."

In the second message: "Unable to change folder to: /to_xpn//xxx/files/ProbatePredictor/ToExperian, err: File not found"

the source folder is "//xxx/files/ProbatePredictor/ToExperian" (xxx is our server name) and the destination folder is "/to_xpn"



Henrik
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PeterW
2009-04-21T19:09:31Z
Maybe that is part of the problem? It seems to be switching the slashes in addition to putting it in the destination folder? I have it set up as windows expects it. Please see attached screen shot of the source folder and file. This was working in version 4.9.37 before I upgraded this morning.

Regards,

Peter
File Attachment(s):
source_folder.bmp (854kb) downloaded 50 time(s).
Support
2009-04-21T19:18:08Z
We will test this and get back to you.
Henrik
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Support
2009-04-21T20:02:16Z
Is it possible the you can zip the files under OUT/ folder. We can reproduce this with our test so we would like to try with your folder structure. You can send the file to support@visualcron.com if you don't want to post it here.
Henrik
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PeterW
2009-04-21T20:59:34Z
Support wrote:

Is it possible the you can zip the files under OUT/ folder.



I'm assuming the "out" folder you are talking about is the \\internal_server_name\files\Portal\OUT folder? Unfortunately I cannot zip and send them out as the files contain sensitive information.
Support
2009-04-21T21:02:06Z
What is important is the folder structure and files. Not content. Is it possible that you copy the folder structure and just empty the files?
Henrik
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PeterW
2009-04-21T21:16:39Z
There are more than 1000 files in the folder structure so I cannot empty all of them otherwise I will be here all day! 😁 I will take several files from the folder structure, empty them out, and send them to you in a zip file.

The "out" folder contains one subfolder called "ARCHIVE" so I will be sure to include some from there as well.

Thanks for your help!

Peter
Support
2009-04-21T21:18:33Z
What about the files and sub folders in this failing folder:

files/ProbatePredictor/ToExperian
Henrik
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PeterW
2009-04-21T21:26:33Z
Yes I will provide that folder structure and empty files as well.
PeterW
2009-04-21T22:00:36Z
I have just sent an email containing the folder structures and some of the files. Please let me know if you need additional information.

Regards,

Peter
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