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sihnen
2009-04-07T03:18:43Z
Hi -

I am unable to persuade VisualCron to successfully complete the download of a file via anonymous FTP.

The error on execution is "Unaccepted server reply (error code id 530)".

In VC Client the following information is seen:

Connection -
Main Settings -
Protocol type: FTP
Server Name: NOAA Forecast Server
Server Address: ftp.ncep.noaa.gov (also tried IP address and ftp:// prefix)
ServerPort: 21

Security -
Authentication type: Password
Anonymous login checked. Also fails with same error using with this value unchecked and "Anonymous" as user name with blank password.

Task:
TaskType: FTP/FTPS/SFTP
Name: dfsdf
Encoding: utf-8
Store standard output
Store standard error

Conditions:
none

FTP/FTPS/SFTP:
Main Settings:
Command type: Download
Connection: NOAA Forecast Server [anonymous@ftp.ncep.noaa.gov)
Credential: No credential

Download:
Source folder: /pub/data/nccf/com/nam/prod/nam.20090406
File mask: nam.t18z.awphys00.grb2.tm00
all boxes unchecked
Transfer type: binary

Destination:
Destination folder:c:/SCAutomation/RawResourceDownloads

Overwrite if existing checked.

Triggers apparently not relevant, error occurs at all times.

Firewalls are not an issue. The error occurs when the firewall is turned off and two different desktop FTP clients can download the file successfully with the firewall on or off.

HTTP fetch works fine.

Log shows the following entries in increasing time order:

User "VisualCron Default Admin" - Ran Job: dfas

Unhandled FTP login error: SBSimpleFTPS.EE|FTPSUnacceptedReplyError: Unaccepted server reply (error code is 500)

SetPathSeparator failed (GetCurrentDir). Error: unaccepted server reply (error code is 530)

SetPathSeparator failed (GetSeparator). Error: unaccepted server reply (error code is 530)

Error changing to FTP folder: unaccepted server reply (error code is 530) (530 Please login with USER and PASS)

Error at GetFTPFileNames: Unaccepted server reply (error code 530)

Task completed: dfsdf (106)

Again, the web site has been tested with anonymous login on a desktop FTP client and returned the file with no errors.

Any ideas?

Thanks.

Steve
Sponsor
Forum information
Support
2009-04-07T09:39:00Z
What type of FTP server is it (the name)?
Henrik
Support
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Support
2009-04-07T10:08:22Z
We have tested and fixed the problem. For now you can just change the username to: anonymous and use a blank password - and it will work.
Henrik
Support
http://www.visualcron.com 
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sihnen
2009-04-08T00:26:42Z
Hi -

Thanks. That did work when I used lower case for "anonymous".

For your information, the FTP standard calls for the user name to be case-insensitive. This is because the protocol dates to a time when upper case was all that was available.

Support
2009-04-17T08:21:08Z
You mean it should be uppercase by default?
Henrik
Support
http://www.visualcron.com 
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Support
2009-04-19T13:32:50Z
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