5.0.4 - various bugfixes - VisualCron

Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.

Welcome Guest! To enable all features please Login or Register.

Support
Official support Topic Starter

2009-03-10T19:40:57Z

[BUGFIX] Client/API/Server: Improved handling of characters when using RegEx functions
[BUGFIX] Server: Handled an unhandled FTP error
[BUGFIX] Installation: Fixed a problem of a missing file that could cause installation errors

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

Sponsor

Forum information

Wanna join the discussion?! Login to your Forum forum account or Register a new forum account

lal
No customer

2009-03-11T02:47:16Z

5.0.4 installed successfully; but the import does not appear to be working.

I tried to import jobs from another server for testing. If I try it with "update", I see no added jobs to the existing default jobs. If I try it with "clear", it clears the default server jobs, without importing jobs from the other server. When glancing through the global settings, it appears that everything else is present from the other server - conditions, connections, user-defined variables, pgp key rings, time exceptions, etc - just no jobs.

Support
Official support Topic Starter

2009-03-11T07:24:13Z

From what I recall we have not changed anything in import/export. That leads me to the possibility that the Jobs are empty in the file. What if you open the .zip file and open the Jobs.xml. Is it less than 1k then it is empty. If it is not empty then please send us your file to support@visualcron.com.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

ErikC
Free support

2009-03-17T16:02:10Z

I still have problem with on error and the user interface information:

Use the FTP download task to download some files from a FTP server. Enter a wrong target path.
Setup the on error on the task: wait 1s and retry 5 times.

Now The job fails, but the task is succesful. There is no task output.

I want to see which task failed in the job. You can not see it like this.

Without the on error setup it is ok though.

Regards
Erik

Uses Visualcron since 2006.

Support
Official support Topic Starter

2009-03-17T21:33:52Z

Eric,

just so I have understood you right: You are expecting VisualCron to return an error if the last attempt fail, right?

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

ErikC
Free support

2009-03-18T08:11:57Z

If there is an error in the task, I want to see a mark on this task that it failed, just like a task with the default on error setup.
Normally you see Failed in the task when it went wrong. You see the output of the task, etc. In the case I described, you can not see this (there is also no output at the task level), you see only at the job level that there is something wrong. You have to figure out which task failed....

Regards
Erik

Edited by user 2009-03-18T08:12:39Z | Reason: Not specified

Uses Visualcron since 2006.

ErikC
Free support

2009-03-19T07:54:37Z

I have one job in my list that gives me a popup message when I open the job (double click on it) and close the job by clicking on the OK button. It telles me:

A job with that name already exists. You have to use a unique name.

I only have one job with this name. If I change the name and close the job, the job window closes.
If I re-open the job and change the name back to what is was, I do not receive the message any more, but...

Now if I re-open the job and close it again, the popup is back....

Uses Visualcron since 2006.

ErikC
Free support

2009-03-19T07:58:41Z

I have troubles downloading files with FTP.

3/19/2009 7:56:35 AM	Info	Task started: download (21)
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): -rwxr-xr--   dds grp         2405 Mar 18 18:04 ef3v1803.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): -rwxr-xr--   dds grp         2405 Mar 18 18:04 ef3v1803.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): -rwxr-xr--   dds grp         2405 Mar 18 18:04 ef3vlst.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): -rwxr-xr--   dds grp         2405 Mar 18 18:04 ef3vlst.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): -rwxr-xr--   dds grp         1099 Mar 18 18:04 efiv1803.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): -rwxr-xr--   dds grp         1099 Mar 18 18:04 efiv1803.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): -rwxr-xr--   dds grp         1099 Mar 18 18:04 efivlst.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): -rwxr-xr--   dds grp         1099 Mar 18 18:04 efivlst.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): -rwxr-xr--   dds grp         6349 Mar 18 18:04 efsv1803.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): -rwxr-xr--   dds grp         6349 Mar 18 18:04 efsv1803.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): -rwxr-xr--   dds grp         6349 Mar 18 18:04 efsvlst.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): -rwxr-xr--   dds grp         6349 Mar 18 18:04 efsvlst.csv
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileDate): drwxr-xr--   dds grp            0 Feb 23  2002 history
3/19/2009 7:56:37 AM	Err	Error in CustomParse (FileSize): drwxr-xr--   dds grp            0 Feb 23  2002 history
3/19/2009 7:56:37 AM	Info	Task completed: download (21)

Same error as in 5.0.2

Uses Visualcron since 2006.

Support
Official support Topic Starter

2009-03-19T08:53:13Z

Seems to be something specific with this FTP. What version and brand is it?

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

ErikC
Free support

2009-03-19T09:36:43Z

#10

If I login into the ftp server it telles me it is a DDS FTP server. That's the info I have. In version 4.9.40 it is working though.

Uses Visualcron since 2006.

Support
Official support Topic Starter

2009-03-19T17:31:10Z

#11

The code has been replaced from 4.9.40. And for some odd FTP servers we have to create custom list parsning. We think we will be able to do this from this information you specified.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

Support
Official support Topic Starter

2009-03-19T19:27:02Z

#12

Eric, is it possible to test connecting to your server? Also, the format is very strange. Especially the date that varies in format.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

mxm0q1n
Free support

2009-03-19T19:42:58Z

#13

While we're on the topic of adding custom parsing for strange FTP servers....

How about doing so for MVS FTP servers? These usually run on a mainframe operating system. Unfortunately, I can't give you access to our FTP server, or I will have my head chopped off.. But is there anything else I can provide you like Erik did that can potentially help you add support for MVS FTP servers?

Thanks!

Mike

Support
Official support Topic Starter

2009-03-19T19:49:25Z

#14

Yes, try to download a file with the latest version from a folder that both has directories and files. You will then get similar errors like Erik, please paste them here.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

ErikC
Free support

2009-03-19T21:01:07Z

#15

Support wrote:
Eric, is it possible to test connecting to your server? Also, the format is very strange. Especially the date that varies in format.

hmm, It's not our FTP server, it's from FTSE(.com). And the DDS Server stands for Data Delivery System.... so not a real ftp server name...

We do not have a test account for this server. I can ask if this is possible,...

Uses Visualcron since 2006.

Support
Official support Topic Starter

2009-03-19T21:25:26Z

#16

It is probably not needed. We have written a parser according to your log. We will upload a new version any minute (attaching to this post). We need you to test this and also return with a result from the log file. After running the Task you should have a ServerName string in the log. We need this to make the parsing more exact for this FTP type.

Erik: Please also test the problem with Retry and exit code with this version.

mxm0q1n: Please download this version and give us both ServerName property in log file and the similar output as Erik sent.

Edited by user 2009-03-19T22:05:52Z | Reason: Not specified

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

ErikC
Free support

2009-03-20T10:00:54Z

#17

Here is the new log of the download with vc 5.0.5:

3/20/2009 9:57:17 AM	Info	Task started: download (4)
3/20/2009 9:57:18 AM	Err	Error at GetFTPFileNames: Unaccepted server reply (error code is 215)
3/20/2009 9:57:18 AM	Info	Task completed: download (4)

It is not giving me the files in the log anymore, and nothing is downloaded. 🤦

220 DDS FTP server (xxxxxxxx) Fri Mar 20 08:56:58 GMT 2009 ready. 
USER xxxx
331 Password required for xxxx.
PASS ********
230 User xxxx logged in. Access restrictions apply.
FEAT
502 Permission denied.
PWD
257 "/" is current directory
PWD
257 "/" is current directory
PWD
257 "/" is current directory
CWD /data/eurofirst/valuation
250 CWD command successful.
SYST
215 UNIX Type: L8
TYPE A
200 TYPE command successful.
PORT 10,5,102,54,16,249
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for /data/eurofirst/valuation.
SYST
226 Transfer complete
215 UNIX Type: L8

The On Error retry is now working. It is giving me an error on the task and the output is visible =d>

Regards
Erik

Edited by user 2009-03-20T10:03:06Z | Reason: Not specified

Uses Visualcron since 2006.

Support
Official support Topic Starter

2009-03-20T10:08:50Z

#18

Do you get the ServerName text in your log file?

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

Support
Official support Topic Starter

2009-03-20T10:10:41Z

#19

It would really help if you could create a test account.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

ErikC
Free support

2009-03-20T10:12:59Z

#20

This is the complete log:

(I used a 5x try with the one error)

3/20/2009 9:58:48 AM	Debug	Saving Jobs
3/20/2009 10:14:01 AM	Info	Job started: FTSE test
3/20/2009 10:14:01 AM	Info	Task started: download (10)
3/20/2009 10:14:01 AM	Info	User "VisualCron Default Admin" - Ran Job: FTSE test
3/20/2009 10:14:02 AM	Err	Error at GetFTPFileNames: Unaccepted server reply (error code is 215)
3/20/2009 10:14:02 AM	Info	Task completed: download (10)
3/20/2009 10:14:04 AM	Info	Task started: download (11)
3/20/2009 10:14:05 AM	Err	Error at GetFTPFileNames: Unaccepted server reply (error code is 215)
3/20/2009 10:14:05 AM	Info	Task completed: download (11)
3/20/2009 10:14:06 AM	Info	Task started: download (12)
3/20/2009 10:14:07 AM	Err	Error at GetFTPFileNames: Unaccepted server reply (error code is 215)
3/20/2009 10:14:07 AM	Info	Task completed: download (12)
3/20/2009 10:14:09 AM	Info	Task started: download (13)
3/20/2009 10:14:10 AM	Err	Error at GetFTPFileNames: Unaccepted server reply (error code is 215)
3/20/2009 10:14:10 AM	Info	Task completed: download (13)
3/20/2009 10:14:12 AM	Info	Task started: download (14)
3/20/2009 10:14:13 AM	Err	Error at GetFTPFileNames: Unaccepted server reply (error code is 215)
3/20/2009 10:14:13 AM	Info	Task completed: download (14)
3/20/2009 10:14:14 AM	Err	TaskRetry failed after 4 times. Aborting Job
3/20/2009 10:14:14 AM	Info	Job completed: FTSE test

Uses Visualcron since 2006.

Support
Official support Topic Starter

2009-03-20T10:38:07Z

#21

I think the problem might be that your Server does not support the command for retrieving server name. We have to find something else. We will get back to you later today.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

Support
Official support Topic Starter

2009-03-21T11:14:02Z

#22

Please download the 5.0.5. version from the 5.0.5. thread. We have made some modifications to that version which hopefully will solve your problem.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!