[Solved] Bug - Groups Missing After Filter Returns - VisualCron

Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.

Welcome Guest! To enable all features please Login or Register.

DieHardTekkie
No customer Topic Starter

2015-03-26T15:39:56Z

Hello All. I ran into a new issue in 7.6.3. It is a little difficult to explain, so bear with me please.

I auto connect to all of my servers. If you filter the tasks and then delete your text, there are missing groups (And all Jobs are expanded). This can not be fixed until you disconnect from the server and rejoin, then all of the groups will display

Before Filter

Filter

After Filter and Collapsing all jobs

Please let me know if there is any additional information needed

Edited by moderator 2015-04-02T20:14:14Z | Reason: Not specified

Sponsor

Forum information

Wanna join the discussion?! Login to your Forum forum account or Register a new forum account

Support
Official support

2015-03-26T16:55:39Z

What happens if you press "Clear filter"?

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

DieHardTekkie
No customer Topic Starter

2015-03-26T17:47:46Z

Hey Henrik. Thanks for getting back to me so quickly.

Pressing Clear Filter does not fix the issue. Also I forgot to mention in my original post, this only happens when the Tasks filter does not find a match.

Support
Official support

2015-03-26T18:02:11Z

Thanks, we will get back to you - I have passed this information to our developers.

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

DieHardTekkie
No customer Topic Starter

2015-03-26T18:03:42Z

Good to hear Henrik. Thanks for your awesome product!!

thomas
Free support

2015-03-27T10:26:16Z

I can just add that we had the same experience.

DieHardTekkie
No customer Topic Starter

2015-04-01T14:15:17Z

Quick update Henrik. We are using 7.6.4 due to the autoconnect bug, and I tested this again. The Tasks filter seems to be working properly, but if I click "Clear Filter" when there are no matches, it does not refresh the results. Meaning I am still looking at a list of my Hosts, but no jobs displayed underneath them. This is only fixable if I reconnect to the Host.

Support
Official support

2015-04-01T14:34:13Z

Originally Posted by: DieHardTekkie

Quick update Henrik. We are using 7.6.4 due to the autoconnect bug, and I tested this again. The Tasks filter seems to be working properly, but if I click "Clear Filter" when there are no matches, it does not refresh the results. Meaning I am still looking at a list of my Hosts, but no jobs displayed underneath them. This is only fixable if I reconnect to the Host.

What do you filter on initially?

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

DieHardTekkie
No customer Topic Starter

2015-04-01T14:51:38Z

Henrik I am not 100% sure on what you are asking, but I think these new SS will answer your question

http://imgur.com/a/jMI3A

Support
Official support

2015-04-01T15:20:53Z

#10

I mean, how exactly do you filter before pressing clear filter (on status, Job, Task etc)

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

DieHardTekkie
No customer Topic Starter

2015-04-01T15:32:00Z

#11

All of this filtering has been in the Tasks field.

Support
Official support

2015-04-01T23:55:33Z

#12

Please test this build:

http://www.visualcron.co....aspx?g=posts&t=4886

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!

DieHardTekkie
No customer Topic Starter

2015-04-02T14:15:12Z

#13

Henrik, this latest version 7.6.4 seems to be a damaged package. I have redownloaded it with the same results
http://imgur.com/CMI0z0J

DieHardTekkie
No customer Topic Starter

2015-04-02T19:39:03Z

#14

Henrik I tested this and it seems to be resolved thanks! But there is a new issue we are experiencing. I am addressing it inhttp://www.visualcron.co....aspx?g=posts&t=4886

Edited by user 2015-04-02T19:40:12Z | Reason: Not specified

Support
Official support

2015-04-02T20:13:33Z

#15

Thanks for the report and testing!

Henrik
Support
http://www.visualcron.com
Please like VisualCron on facebook!