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amber
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  • No customer Topic Starter
2014-12-15T22:58:03Z
Hi,

We recently upgraded from 6.2.2 to 7.5.1 on our servers. The upgrade seems to have been completed successfully, no issues with the jobs. However, some users encountered this message:

Your license does not permit to use this version. The maximum version you are allowed to use is: 7.1.8.

We have other users who logged in to the same server and does not have the same problem.

Help? Thank you.


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Support
2014-12-16T08:43:37Z
This is a sales related question. Most likely you do not have the right to upgrade because you do not have any ongoing "maintenance and support". I cannot investigate based on your email as you choose to be quite anynymous with a yahoo email. 😒
Henrik
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