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IT-Lizenzmanagement
2014-02-03T08:50:57Z
I have a installation of Visual Cron (Server and Client 7.0.9) in a Windows 7 Test Environment. On this machine the VCTray.exe is consuming 100% of one CPU core permanently. After start of VisualCron Client there is another process called VisualCronClient.exe which consumes another CPU Core with 100%.

Does anyone else know this issue?

@Support: What can be the problem?

Thank you very much,
regards Rainer
Sponsor
Forum information
Support
2014-02-03T09:01:54Z
Are you able to connect to Server with both applications (no red cross on VCTray.exe) and see Jobs in Client?
Henrik
Support
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IT-Lizenzmanagement
2014-02-03T09:14:10Z
Yes, I see the jobs and can start them. Server is connected and no red cross. But the system is very very slow.
In the status bar on the bottom is displayed 35%, but I have no Jobs started. After reboot the system I have the same problem
Support
2014-02-03T09:16:25Z
Could you please give us some history. Is this an old or new server? Has it been working without problems? How much memory is this server using and is the environment virtualized in any way?
Henrik
Support
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IT-Lizenzmanagement
2014-02-03T09:55:35Z
It's a Windows 7 Workstation only for Development and Test
Intel i5 CPU 2,9 GHz, 4 GB Ram, not Virtual machine

Short time ago we installed this PC with Visual Cron 7.0.8 Server and Client on the same system. We tested some features like "read contents of file", "set variable", "Popup". We configured some tasks and jobs , but no one is active.

Later we upgraded to Version 7.0.9.

It seems to be that we have this issue from the beginning. Another installation on a second system is working without this issue.

Maybe should I try to make a new installation?
Support
2014-02-03T10:10:56Z
Yes, if you can, please do that, you should not have that kind of performance problem on these specifications.
Henrik
Support
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IT-Lizenzmanagement
2014-02-03T12:48:56Z
I deinstalled VisualCron 7.0.9 and installed 7.1.1.
After that everything seems to be OK. (no CPU use)

Then I tried to import the setting from the former installation of Visual Cron 7.0.9. During the import the programm hangs up with 100% using one CPU core and 1,5 GB of RAM by VCTray.exe. 😢
Support
2014-02-03T13:04:09Z
I guess it is some kind of Job or Trigger that causes this. Is it possible that you could export the settings and send to support@visualcron.com?

Henrik
Support
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IT-Lizenzmanagement
2014-02-03T13:18:16Z
Yes, i send you the file.
Support
2014-02-03T14:48:46Z
The file, Notifications.xml is extremely large. It will take some time to process where the problem is but it might be that you have allowed very large output or something. This is the source of the problem so you can either delete it or wait until we have processed it, but it might take some time as it is almost 300MB.

Do you have any clue what it could be?
Henrik
Support
http://www.visualcron.com 
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