Email Task Fail - v7.0.9 and v7.1.0 - VisualCron

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mholthouse
Paid support Topic Starter

2014-01-27T01:44:14Z

After upgrading to v7.0.9 email tasks using authentication to exchange fail with the following message:

Exception in Task: User authentication failed: No SASL mechanisms supported by both the client and the server (error code is 0)

Upgrading to v7.1.0 does not resolve the issue.

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Support
Official support

2014-01-27T11:02:04Z

Do you use SASL for authentication? What do you know about that and the server requirements? How authenticate in VisualCron?

Henrik
Support
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mholthouse
Paid support Topic Starter

2014-01-27T22:36:03Z

We are using windows Authentication to Exchange. I don't know anything about SASL. I can research but something changed in Visualcron because it works fine in v7.0.8 and continues to because we downgraded.

Support
Official support

2014-01-28T09:30:11Z

1. Which version of Exchange do you use?
2. could you add a screen shot of your SMTP security settings?

Henrik
Support
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Support
Official support

2014-01-28T14:34:26Z

3. what happens if you use an empty username?

Henrik
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mholthouse
Paid support Topic Starter

2014-01-29T04:23:34Z

Can we continue this conversation outside of the forum? It appears that we may be headed down a route of divulging information about our systems.

Support
Official support

2014-01-29T08:49:24Z

Sure, please email support@visualcron.com

Henrik
Support
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Support
Official support

2014-02-03T10:15:16Z

We have upgraded a component. Could you please test this version:

http://www.visualcron.co....aspx?g=posts&t=3784

Henrik
Support
http://www.visualcron.com
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