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JZatulove
2008-12-10T15:16:41Z
I'm a little puzzled as to what happened, but on Saturday Morning at 3:10 AM my VisualCron service restarted, but no jobs were running. I had to log in through the client and turn it on. I've gone through the server logs to try to piece it together but I'm still not sure why the service restarted nor why no jobs ran.
The server_startup and log_server files are attached. There are two errors in the log_server, 'timePutter exists' but they might be benign. Also in the log_server on the startup there's a message; Skipping RunMissed because the server is off, but I don't know for sure if this is indicative of a problem.

serverUstartup.txt
Quote:

12/6/2008 3:14:10 AM Debug Starting up
12/6/2008 3:14:10 AM Debug Prepare interaction
12/6/2008 3:14:10 AM Debug Prepare XML writer settings
12/6/2008 3:14:10 AM Debug Create directories
12/6/2008 3:14:10 AM Debug Clean temp files
12/6/2008 3:14:10 AM Debug Startup function called
12/6/2008 3:14:16 AM Debug Loading settings
12/6/2008 3:14:20 AM Info VisualCron - Server: 4.9.11 - build: 22343 - protocol: 4.9.9
12/6/2008 3:14:21 AM Debug Loading license file
12/6/2008 3:14:22 AM Debug License file was succesfully loaded
12/6/2008 3:14:22 AM Debug Saving license file
12/6/2008 3:14:22 AM Debug License file was saved successfully
12/6/2008 3:14:22 AM Debug Successful verification of Activation code
12/6/2008 3:14:22 AM Info License status: Activated
12/6/2008 3:14:23 AM Debug Loading language
12/6/2008 3:14:25 AM Debug Variables file did not exist.
12/6/2008 3:14:25 AM Info No Certificates loaded, file not found
12/6/2008 3:14:25 AM Debug FTP connections file did not exist.
12/6/2008 3:14:25 AM Debug Loading users
12/6/2008 3:14:26 AM Info Loaded: 2 users(s)
12/6/2008 3:14:26 AM Info No Conditions loaded, file not found
12/6/2008 3:14:26 AM Debug PGP Key Rings file did not exist.
12/6/2008 3:14:26 AM Debug Time exceptions file did not exist.
12/6/2008 3:14:26 AM Debug Loading network credentials
12/6/2008 3:14:27 AM Debug Loaded: 2 network credential(s)
12/6/2008 3:14:27 AM Debug Loading Notifications
12/6/2008 3:14:28 AM Info Loaded: 5 notifications(s)
12/6/2008 3:14:28 AM Debug Network Drives file did not exist.
12/6/2008 3:14:28 AM Debug Loading jobs
12/6/2008 3:14:30 AM Info Loaded: 11 job(s)
12/6/2008 3:14:30 AM Debug Expiring old triggers
12/6/2008 3:14:30 AM Info Skipping RunMissed because the server is off
12/6/2008 3:14:30 AM Debug Recalculating all jobs
12/6/2008 3:14:30 AM Debug Starting main threads
12/6/2008 3:14:30 AM Debug Flushing memory
12/6/2008 3:14:30 AM Debug Startup finished
12/6/2008 3:14:30 AM Debug InternalWorkerThreadClass was started
12/6/2008 3:14:31 AM Debug Server certificate read
12/6/2008 3:14:31 AM Debug VisualCron - Server starting on port: 16444





Quote:

12/6/2008 3:02:15 AM Debug Triggers will be recalculated due to time change in the system.
12/6/2008 3:10:55 AM Info Shutting down running processes
12/6/2008 3:11:02 AM Info Shutting down event triggers
12/6/2008 3:11:02 AM Info VisualCron Server is shutting down
12/6/2008 3:11:04 AM Debug Shutting down socket
12/6/2008 3:11:05 AM Debug Shutdown of socket reached final stage
12/6/2008 3:11:05 AM Debug Stopping loops and threads for timers
12/6/2008 3:11:05 AM Debug Saving Jobs
12/6/2008 3:11:05 AM Err TimePutter exits
12/6/2008 3:11:06 AM Debug InternalWorkerThread has exited
12/6/2008 3:11:07 AM Err TimePicker exits
12/6/2008 3:11:08 AM Debug VisualCron Service shutdown reached last stage
12/6/2008 3:11:09 AM Debug Shutting down socket
12/6/2008 3:11:09 AM Debug Shutdown of socket reached final stage
12/6/2008 3:14:09 AM Debug InternalWorkerThreadClass was created
12/6/2008 3:14:20 AM Info VisualCron - Server: 4.9.11 - build: 22343 - protocol: 4.9.9
12/6/2008 3:14:21 AM Debug Loading license file
12/6/2008 3:14:22 AM Debug License file was succesfully loaded
12/6/2008 3:14:22 AM Debug Saving license file
12/6/2008 3:14:22 AM Debug License file was saved successfully
12/6/2008 3:14:22 AM Debug Successful verification of Activation code
12/6/2008 3:14:22 AM Info License status: Activated
12/6/2008 3:14:23 AM Debug Loading language
12/6/2008 3:14:25 AM Debug Variables file did not exist.
12/6/2008 3:14:25 AM Info No Certificates loaded, file not found
12/6/2008 3:14:25 AM Debug FTP connections file did not exist.
12/6/2008 3:14:25 AM Debug Loading users
12/6/2008 3:14:26 AM Info Loaded: 2 users(s)
12/6/2008 3:14:26 AM Info No Conditions loaded, file not found
12/6/2008 3:14:26 AM Debug PGP Key Rings file did not exist.
12/6/2008 3:14:26 AM Debug Time exceptions file did not exist.
12/6/2008 3:14:26 AM Debug Loading network credentials
12/6/2008 3:14:27 AM Debug Loaded: 2 network credential(s)
12/6/2008 3:14:27 AM Debug Loading Notifications
12/6/2008 3:14:28 AM Info Loaded: 5 notifications(s)
12/6/2008 3:14:28 AM Debug Network Drives file did not exist.
12/6/2008 3:14:28 AM Debug Loading jobs
12/6/2008 3:14:30 AM Info Loaded: 11 job(s)
12/6/2008 3:14:30 AM Debug Expiring old triggers
12/6/2008 3:14:30 AM Info Skipping RunMissed because the server is off
12/6/2008 3:14:30 AM Debug Recalculating all jobs
12/6/2008 3:14:30 AM Debug Starting main threads
12/6/2008 3:14:30 AM Debug Flushing memory
12/6/2008 3:14:30 AM Debug Startup finished
12/6/2008 3:14:30 AM Debug InternalWorkerThreadClass was started
12/6/2008 3:14:31 AM Debug Server certificate read
12/6/2008 3:14:31 AM Debug VisualCron - Server starting on port: 16444

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Support
2008-12-10T15:48:22Z
You seem to have hit the Off button in the Client. This stops all executions. Try turning it on again.
Henrik
Support
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ErikC
2008-12-10T15:49:57Z
Support wrote:

You seem to have hit the Off button in the Client.


I hope the system time is wrong, or else it is quite early.
Uses Visualcron since 2006.
JZatulove
2008-12-10T15:55:45Z
Yes, it is quite early. At 3:10AM on a saturday no one would have been within a 9 hour reach of that server. Yes, I already turned the VC Server back on, I wrote that in my post. I went through the logs trying to find if someone had accidentally turned the VC server off earlier w/o finding a user. If someone clicks the off button for the server, what should the log mesage be?
ErikC
2008-12-10T15:58:17Z
You might see something in the log_trayclient file. You can see client logins in there.

Regards
Erik
Uses Visualcron since 2006.
Support
2008-12-10T16:30:08Z
You should see it in the log_serverXXXXXX.txt file for the day it happened.
Henrik
Support
http://www.visualcron.com 
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