Hi Henrik

Yes - these are all File Triggers. They kick off a job to create emails from File Attachments and recipient profile files.

We could increase the timeouts on the trigger, but how far do we go? At some stage we do want it to time-out and error and send out a notification to that effect. That said, I have tried setting the trigger to 50 retries at 30 second intervals, see how that performs.

Cheers

Andy

Hi Henrik

*** UPDATE

Our IT People have done further investigation into this issue and they have discovered that the VEAM Backup routine (VMWare) is running and when it reaches a certain period of running time and still hasn't completed (for example, when a heavy VC Task is running), it will automatically disconnect the network so it can complete it's backup! Very agressive for a background utility if you ask me!

We will try and reschedule the Veam backup for a quieter time of the evening/morning, plus we will increase the timeouts on the Triggers to see if we can resolve the conflict.

I thought it might be useful for other users of VMWare to be aware of this, but also perhaps we can look at some kind of interaction between VC and VMWare to prevent these conflicts?

Cheers

Andy