Please note that VisualCron support is not actively monitoring this community forum. Please use our contact page for contacting the VisualCron support directly.


stevja01
2013-04-22T19:18:10Z
One of my FTP tasks that copies file to a company FTP site ended with an error of

'FTP (IOException) connection error: An error occurred while starrting to receive replies from the command socket.'

Any idea what might cause this?
Sponsor
Forum information
bbusse
2013-04-22T19:30:21Z
Originally Posted by: stevja01 

One of my FTP tasks that copies file to a company FTP site ended with an error of

'FTP (IOException) connection error: An error occurred while starrting to receive replies from the command socket.'

Any idea what might cause this?



Is this a consistent failure, or a one-time deal and it works if you try it now without changing anything?


Brian
stevja01
2013-04-22T19:33:00Z
Seems to be working just fine now. I changed the security on the folder where the files are that are FTP'd (as sometimes I've seen that cause an issue) and I updated my On Error tab to retry 2X in case of failure. Of course, the one time it failed on us was this weekend when we had a major issue with our client's database space. I think now it should be okay since I have it retrying 2X.
bbusse
2013-04-22T22:37:02Z
Ok. I was going to suggest turning on the Debugging options for logging and try again if it was still failing. If its working, however, i'd lean towards a glitch or as you mentioned, the permissions on the folder.

Brian
Scroll to Top