Since we have updated our Servers to Version 6.1.2 we cannot use the Delete File - Feature on Network-Shares.

We adress the file though the \\server\share\subfolder - Pattern.
Once hitting Test - show filtered Files the Server goes to 100% CPU and does not come back until we kill the visualcron-Service.
This is reproducable on all our installations.

Is there any help available?

Kind regards,

Claus Mayer

Hi Claus,

I do not have 6.1.2 installed, but I tested it in the latest beta from 6.1.3 and I had no issues with the delete file task.

I used also \\server\share\path\ as the directory.

Did you saw something in the server log of Visualcron or in the event log of Windows?

Regards
Erik

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It could be related to the Credential that you use. Try unchecking "Local logon" and "Load profile".

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Dear Henrik,

both checkboxes (local and load profile) are unchecked.
I have also tried the Administrator-Credential.
The network-share is rechable from visualcron during setup of the job.
When I click on Test - Show filtered Files the visualcron-application goes into 100% CPU-Usage and does not come back.
This is reproducable on both server-installations on different machines.
When I run the task, I have the same bahavior.

Is it worth to try 6.1.3 beta?

Kind regards,

Claus

It is a big difference that it is reachable from the client/desktop mode. The Credential should be a user that exist on the remote share. Not a local user.

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We used the version 6.0.8 for a long time, when we decided to upgrade to 6.1.2 last thursday.
The job did run successful for months.
Of course, the user is well known on the network-share.

Since the upgrade is in the system, we have those issues.

What local and remote operative system are you using?

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we are using W2008R2 on both sides.

Please turn on Extended debugging in Server settings->Log. Then hit test once and send us log_serverDATE.txt to support@visualcron.com.

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