FTPS Download - Cant see files - VisualCron

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ebb7
No customer Topic Starter

2011-12-20T10:33:32Z

Hi, I am trying to download some files via FTP TLS Explicit and VC can't see the files on the server. I thought perhaps that it was something to do with the format of the filenames:

YYYY-MM-DDTHH:MM:SS+(utc offset)-filename.csv

The files exist and i can manaully download

The DIR is correct and i can download other files (via VC) not following this naming convention.

The filemask is set to *.*

Please let me know if you have any suggestions.

Thank you.

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Support
Official support

2011-12-20T10:36:54Z

If you go to Server tab->Tools->FTPS Explorer and connect. Do you see the files there?

If yes, please send a screenshot to support@visualcron.com

Henrik
Support
http://www.visualcron.com
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ebb7
No customer Topic Starter

2011-12-20T10:43:50Z

I do, yes. The screenshot has been sent.

Regards

Support
Official support

2011-12-20T10:45:20Z

This is probably related to this post: http://www.visualcron.co....aspx?g=posts&t=2179

Download probably fails as Windows does not support colon ":" in file names. If you want you can override the settings just like in the post above.

Henrik
Support
http://www.visualcron.com
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ebb7
No customer Topic Starter

2011-12-20T10:48:29Z

Thank you for the link and your help. I will take a look at the related post.

Regards.