Hi:

I have an email connection, imap4, set up to gmail. Yesterday it worked. But today, it stopped working. I'm getting the following errors in the server log, and it causes VC to restart:

11/3/2011 1:16:21 PM Info User "Chao Chen" - Updated Job: Get Email
11/3/2011 1:16:21 PM Err Error occured: Error in Mail Trigger (3), ex: System.NullReferenceException: Object reference not set to an instance of an object.
at EAGetMail.MailClient.;f(Byte[] 69, Int32 69, Int32 69)
at EAGetMail.MailClient.4G()
at EAGetMail.MailClient.1O(String 69)
at EAGetMail.MailClient.7<(String 69, String& 69, String& 69)
at EAGetMail.MailClient.$6(MailServer 69, Exception 69, Boolean 69)
at EAGetMail.MailClient.Connect(MailServer server)
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.KEMLEDMDNELBHFFOFDEDHAAKAHOPFGNIJMEI.MCJFOMFKCEOBMBPKDAOADFMPPKNLHIJFCJDG(Object ), oClient null = False - exiting/deactivating Trigger (retries left: 0)
11/3/2011 1:16:40 PM Err An unhandled error has occured (please send the information below to support@visualcron.com):

Server version: 6.0.4.27741 - (2011-10-21)
Protocol: 6.0.1
OS: Windows7
Architecture: x64


System.NullReferenceException: Object reference not set to an instance of an object.
at VisualCronService.InternalEventsAPI.GFNKIBIJCFAPNOABNGLEKHINPKDOJLEMKMKN(JobClass , TriggerClass , ConnectionClass , String )
at OBOKIIHBDBPMCFALPGECCIFHCDJPEDKODDGK.KEMLEDMDNELBHFFOFDEDHAAKAHOPFGNIJMEI.MCJFOMFKCEOBMBPKDAOADFMPPKNLHIJFCJDG(Object )
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading._TimerCallback.PerformTimerCallback(Object state)
11/3/2011 1:16:40 PM Info Sending error report to www.visualcron.com 
11/3/2011 1:16:45 PM Debug Starting restarter...

We just email you about this.

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Hi,
we are still having this issue - please help, it affects production

We did never get a reply to the email we sent.

The error is related to the connection settings. Someone has made changes to the Connection settings so it no longer work. You can see this here:

11/3/2011 1:16:21 PM Info User "Chao Chen" - Updated Job: Get Email

After the change you are getting errors. Please review the settings. It could be security related or something else in the Connection.

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It would be interesting if you could export your Trigger and Connection and send it to support@visualcron.com to see if we can reproduce it here. By the way, Gmail requires SSL.

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