We have a job that sends 14 emails to an internal email address and on October 28 we were seeing timeout messages with the email.

10/28/2014 8:45:30 AM Err Exception in Task: Connection timeout (error code is 73730)

This only started happening and it ran fine yesterday and today however we are trying to get more information on what this means. I did find this post http://www.visualcron.co...sts&t=2855#post13857  so I checked our settings and we currently use the IP address for the connection so DNS shouldn't be an issue.

I turned on extended debugging and created a test job that sends an email and noticed a significantly long delay between 2 messages.

10/30/2014 10:05:14 AM Info Job started: paw test email
10/30/2014 10:05:14 AM Debug Job (3837) was added to processlist: paw test email
10/30/2014 10:05:14 AM Info Skipping Condition check because the Job was run manually.
10/30/2014 10:05:14 AM Debug Next action: ActionContinue
10/30/2014 10:05:14 AM Debug Calling GetNextTaskProcess()
10/30/2014 10:05:14 AM Debug Next Task is: email
10/30/2014 10:05:14 AM Debug Next action: ActionContinue
10/30/2014 10:05:14 AM Debug Calling StartTaskProcess() with Task: email (0)
10/30/2014 10:05:14 AM Debug Task (8334) was added to processlist: email
10/30/2014 10:05:14 AM Info User 'admin' - Ran Job: paw test email
10/30/2014 10:05:14 AM Info Task started: email (8334)
10/30/2014 10:05:14 AM Debug Entering wait loop. email (8334)
10/30/2014 10:05:31 AM Info Task completed: email (8334)
10/30/2014 10:05:31 AM Debug Process status - About to RemoveTaskProcess (8334)
10/30/2014 10:05:31 AM Debug Setting previous task in TaskProcessCompleted: email ([REMOVED]) in job: paw test email
10/30/2014 10:05:31 AM Debug Process status - About to SendTaskProcess (8334)
10/30/2014 10:05:31 AM Debug Process status - About to RemoveTaskProcess (8334)
10/30/2014 10:05:31 AM Debug Task (8334) was removed from processlist: email
10/30/2014 10:05:31 AM Debug Sleep ended because Task ended.email (8334)
10/30/2014 10:05:31 AM Debug TaskWaitQueue.Dequeued.email (8334)
10/30/2014 10:05:31 AM Debug Else (1)email (8334)
10/30/2014 10:05:31 AM Debug End of loop - iterating again.email (8334)
10/30/2014 10:05:31 AM Debug Calling GetNextTaskProcess()
10/30/2014 10:05:31 AM Debug Job (3837) was removed from processlist: paw test email
10/30/2014 10:05:31 AM Debug Next execution (2) for job 'paw test email' is: 12:00:00 AM
10/30/2014 10:05:31 AM Info Job completed: paw test email

What is the 'Entering wait loop. email' message in the log? It seems like it takes a long time to send the SMTP message to the server. It is almost as if the job waits for a response before continuing. We are using version 6.1.7 and will probably be upgrading to 7.x sometime next year.

Thanks,

Peter