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vvenkatasamy
#1 Posted : Friday, February 26, 2010 3:17:44 PM
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If a batch job is configured with a network share and when the network share is not found, VisualCron crashed totally, stopped processing the rest of the jobs. Is this a bug ? The error log is as below.


2/24/2010 9:46:49 PM Err Error watching (ReConnect) directory, err: The path is not of a legal form.
2/24/2010 9:46:49 PM Err An unhandled error has occured (please send the information below tosupport@visualcron.com):

Server version: 5.3.1.33579 - (2009-07-31)
Protocol: 5.1.3
OS: Windows2003


System.InvalidOperationException: Collection was modified; enumeration operation may not execute.
at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)
at 9jPlN9rNHAG1EjUhw9s.SORQ6freCWr4j5CHgWA.5pReuRpXw()
at 9jPlN9rNHAG1EjUhw9s.SORQ6freCWr4j5CHgWA.GuJSicOKl()
at 9jPlN9rNHAG1EjUhw9s.SORQ6freCWr4j5CHgWA.GuJSicOKl()
at 9jPlN9rNHAG1EjUhw9s.SORQ6freCWr4j5CHgWA.GuJSicOKl()
at 9jPlN9rNHAG1EjUhw9s.SORQ6freCWr4j5CHgWA.nRXTNfXfH(Exception )
at 9jPlN9rNHAG1EjUhw9s.SORQ6freCWr4j5CHgWA.kjGsA5Z7t(Object , ErrorEventArgs )
at System.IO.FileSystemWatcher.OnError(ErrorEventArgs e)
at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* overlappedPointer)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
2/24/2010 9:46:49 PM Debug Starting restarter...
2/24/2010 9:47:52 PM Err Trigger error: The directory name \\servername\Wynsure Database Log Files is invalid.
2/24/2010 9:47:52 PM Debug Trigger was expired and inactivated




Thanks
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Support
#2 Posted : Friday, February 26, 2010 5:33:38 PM
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Yes, it is. We will examine this and get back to you. Thanks for reporting.
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vvenkatasamy
#3 Posted : Monday, March 08, 2010 4:11:18 PM
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Is there any updates for this issue? Please let me know when this bug is fixed. Thanks.
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#4 Posted : Tuesday, March 09, 2010 11:01:22 AM
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Sorry for delay. We cannot reproduce this. We tested this by mapping a drive, watching the drive and removed the drive while watching. Do you have any way to reproduce this?
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vvenkatasamy
#5 Posted : Wednesday, March 10, 2010 8:58:06 PM
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This has happened in a production server and I guess we cannot test it in production again. Let me know if you need more information from me for troubleshooting. Can you try restarting the shared file server when the batch was running?
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vvenkatasamy
#6 Posted : Tuesday, June 15, 2010 8:51:17 PM
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Hi,

This has heppened again on 6/7/10. The trigger for a job was set to look for log files in the database server. When the database server was down, the trigger for this job failed. It has stopped the subsequent jobs from processing.

Please advise as to why this happens and waht is the fix for the issue. Thanks

Venkat
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#7 Posted : Thursday, June 17, 2010 11:01:46 PM
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Are you still running 5.3.1`?
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vvenkatasamy
#8 Posted : Thursday, June 17, 2010 11:18:15 PM
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Yes, we are . We have to update the version in many servers and clients.

Do you advise that we need to upgrade?
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#9 Posted : Friday, June 18, 2010 10:25:37 AM
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Yes, you should upgrade. We have made modifications in this area which we hope solve that problem.
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